Returns & Exchanges

At Boxhero, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we're here to make the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.